Meta Data Deletion Instructions

When you connect your Meta (Facebook, Instagram, WhatsApp) account to CiroFly, the following data is stored: encrypted access tokens, IDs of the connected ad account, Page, Instagram and WhatsApp accounts, advertising performance data, records of ad actions you approved in the panel, and WhatsApp message records.

Upon your deletion request, all of this data is permanently deleted from the relevant brand. Invoice and payment records subject to statutory retention obligations are outside this scope and are kept only for the legally required period.

To stop access immediately:

• Sign in to the CiroFly panel and open the Integrations screen.
• Select the Meta (or WhatsApp) connection of the relevant brand.
• Click “Disconnect”. The access token is deleted immediately and no further data is retrieved from Meta.

You can also revoke CiroFly's access through Facebook:

• On Facebook, go to Settings & Privacy → Settings.
• Open the Business Integrations (or Apps and Websites) tab.
• Select CiroFly from the list and click “Remove”.
• If you use Meta Business Suite: go to Business Settings → Integrations → Connected apps and remove CiroFly.

To have all data received from Meta and stored by us permanently deleted, send an e-mail with the subject “Meta data deletion request” to info@cirofly.com. Please include your brand name and the e-mail address of the connected account.

Your request is completed within 30 days at the latest, and the deletion is confirmed to you by e-mail.